Version 0.9 — under legal review.
No evaluation programs are currently purchasable on this site, so no refund situations can yet arise. The complete refund policy — including the refund window, conditions, refundable-fee mechanics on funded accounts, and the chargeback process — publishes together with rulebook v1.0, before checkout opens. It will state, in plain language: exactly when a fee is refundable, exactly when it is not, and how long processing takes.
That sequencing is deliberate: consistent with our transparency commitments, no term that affects your money will exist only in fine print discovered after purchase.